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CCC works perfectly to copy all the data from a failing drive with directory corruption Disk Utility thought there were only 30GB of data on the drive, but there were actually 235GB CCC got it all after rebuilding the directory and repeating the clone using CCC, no additional data needed to be copied great support from Mike Bombich difficulty cloning copies of Yosemite installer using latest version of CCC? Disk Utility block copy works
trouble with DiskMakerX? createinstallmedia works great for Mavericks, Yosemite, etc.
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Joe noticed Contacts app is better about pasting in an address, automatically parsing city, state, and zip helping clients with their "Flash Drive Plug-in" Thanks to Smile, makers of TextExpander touch, for sponsoring this week's Command Control Power! Visit /restart to learn more. Joe's client deliberates for so long about upgrading iCloud storage (to enable iCloud Backup) that it could have paid for two years of iCloud storage OmniDiskSweeper, DaisyDisk, WhatSize will not see the. Time Machine's Local Snapshots (Mobile Backups) can take up space and fail to be removed: Jerry's analogy about where the space on his MacBook Air is going: it's like "the help" stealing silverware piece by piece for a year until Thanksgiving comes and you only have place settings for two and a half Jerry's client is tickled to teach him something
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Jerry expresses frustrations when trying to walk a client through initiating a "spontaneous" screen sharing session and walks us through some alternatives to TeamViewer and finds the free trial of to be easiest Joe found that "smart" apostrophe (actually a right single curved quotation mark) in the Computer Name caused a client's Time Machine backup to fail replacing it with an actual apostrophe (straight single quote) fixed it Sign up for your free trial at /cmdctrlpwr and tweet #CCPsentme to support the show! Here's an example of a smart Watchman alert: "Battery condition has changed to Service Battery." Let your client know they need to replace their battery before their next trip! Topics: We use and highly recommend Watchman Monitoring.
Many thanks to our sponsor this week, Watchman Monitoring. iOS 8 GMT bug, which manifests as a "PST" bug for Joe Sam advises that Word 2011 may have sporadic issues saving to a sever with the word "file" in the share name Alexis Cornellier asks about what tools we use for diagnostics Joe recommends SoftRAID for its SMART status analysis Tim Nyberg asks about client purchases: Apple Store affiliate program vs. This speaker has been rated by The Wirecutter as one of the best AirPlay speakers you can buy.
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Wren Sound having a sale on current lineup planning Bluetooth/AirPlay combo units coming soon - BONUS: CCP Listeners Who Enter The Code giffin50 at the Wren Sound Store get an additional $50 off! Bringing the total to $199 from the Wren Sound Store
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Joe complains about the Windows 7 installation process, follow up to Jerry's point about Windows last week: 1) select appropriate version of Windows 2) buy Windows 7 from Amazon 3) wait for physical delivery 4) insert Windows disc and run installer 5) enter product key when prompted 6) update Windows updater & restart 7) install 174 updates. Visit to download a free trial of Clarify, and start creating how-to's and instructional documents today – and help others be great.
This week's show has been brought to you by the good folks at Blue Mango Learning Systems, makers of Clarify. Joe teases an upcoming segment about upgrading a client's van Sam encounters (and solves – remotely) "unapproved caller: SecurityAgent may only be invoked by Apple software" Joe's CCC praise: migrating to new SSD in new machine, Carbon Copy Cloner identifies drives across reboots, and across different startup disks Jerry reminds us of Bender, which saved the day for his client Sam's client turned off Time Machine, but Backblaze saved the day Joe's client attempted a self-directed email server migration at noon on a Wednesday see also: Episode 077: Trust No One, Yoseminite Sam in regards to a serious permissions issue caused by a prior consultant
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Sam's Apple Store saga: cracked screen, poorly seated memory, failed migration seltzer (goes well with sushi – see also: non-alcoholic beer) Apple engineer explains how the new MacBook came to be How great would it be to be reminded when you end up on Amazon or MonoPrice that you need some cable or whatever? Joe thinks Reminders should have the ability to remind me "on a website" (in addition to "on a day" and "at a location"). Try Backblaze and see just how great it is! Topics: Visit /ccp to sign up for their Partner Program and ask for your free license of Backblaze. This week's show has been brought to you by the fine folks at Backblaze: Online Backup Made Easy.
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